Frequently Asked Questions
No we only use your personal information to fulfill your order and never share your information with any other parties.
Your Internet Service Provider (ISP) or Email client may be using filters to block email and this may be affecting the receipt of email from MuVProducts.com. If you believe this is happening, please consult the help section of your email program or contact your ISP directly to see how to relax or remove the settings that filter or block email. This will ensure that correspondence from MuVProducts.com will be accepted.
If your provider is AOL:
Open the Email message.
Click “Add to Address” icon.
The name and Email address from Email are pre-populated in the Add Contact pop-up. Verify that the information in these fields is correct.
If your provider is Yahoo:
Open the Email message
Click the “Add to Address Book” link on the far right.
The address will be automatically entered into your Yahoo! Address Book.
If your provider is Hotmail:
Open the Email message.
Click “Save Address(es)” at the top of the message header.
If your provider is MSN:
Open the Email message.
Click “Save Addresses” on the right.
Select the check box next to the address you want to save. You can also make changes to the contact information.
To locate a store near you in the U.S., click here for our Store Locator.
For systemic (full body) effects, place patch on a veinous region of the body, including the inside of the wrist or top of the foot. For localized relief, place the patch on area of discomfort, but try not to place over hairy skin, as this can be painful when removing patch.
Clean hairless area of skin using isopropyl alcohol or soap and water and allow to completely dry. Remove the patch backing from the clear liner and discard the liner. Apply the sticky side of the patch to clean, dry skin and make sure that the patch is completely adhered.
Transdermal application of cannabinoids have a much different effect from inhalation of cannabinoids, as most users report more of a body effect than mind euphoria. In Arizona, MÜV patches have been formulated so that there is continuous cannabinoid permeability for 12 hours. For best results wear the patch for at least 12 hours before removing, however a patch can be worn until there is no more adhesion or the patch falls off. Soaking the area with warm water, such as in a shower, can facilitate easier patch removal.
In Florida, Our next generation transdermal patch is designed to deliver a sustained cannabinoid dose over 72 hours. Evolve Encapsulation Technology allows the medication to enter the bloodstream to offer microdosed, systemic relief. The patch can be worn on the shoulder, back, or abdomen for even more discreet dosing, or directly on the effected area. A consistent 0.24 mg per hour is delivered during the 72 hour period. The patch can be removed and re-applied and is offered in CBD, THC or 1:1 CBD:THC options.
Screw the 510 threaded battery into the USB charger until a snug fit is achieved, DO NOT OVERTIGHTEN! Place the charger into a USB port for charging. A red light on the charger or flashing battery tip means the unit is charging. Once fully charged, approximately 4-5 hours, the charger will have a green light and the battery tip should not be fully illuminated. Your battery is now fully charged and ready for use!
Simply screw in the cartridge to the battery until a snug fit and place your mouth to the cartridge tip and inhale. The tip of the battery should light up and vapor should be accumulating. If vapor production is not sufficient, place your fingers over the air inlets between the battery and cartridge and puff until more vapor is produced. Try to keep cartridge at room temperature, MuV’s vape pens have very high THC potency and will solidify at lower temperatures.
From extraction to distillation our processes preserve the native cannabis terpenes and produce a high-quality and potent distillate. Our vape pens are one of the most potent on the market and not diluted with MCT or PEG, we use less than 5% propylene glycol (approved inhalation ingredient by the FDA) just for viscosity in our cartridges. We use all natural terpenes to flavor our vape pens, no synthetics or fragrance oils, which provides the patient with a smooth taste every time.
Shake the device well before each use, in some cases a test shot may need to be dispensed for optimal use, this is common for all metered-dose inhalers. When you are ready to use the inhaler, tilt your head upwards slightly and put the device to your mouth. Simultaneously, press down on the canister to dispense the medication while inhaling slowly. You do not have to hold your breath for long, MuV’s inhalers have been optimized to give you the full dose without a harsh throat hit or exhaling any vapors.
Occasionally, the spray nozzle (white hole where medication is dispensed within the actuator mouthpiece) may need to be cleaned. This can be accomplished using a cotton swap and wiping away any residuals that may have formed. Once cleaned, shake the device well and fire a test before using.
MuV’s inhalers come in one of two varieties; 500 mg THC (flavored with grapefruit and mint) as well as 500 mg THC/CBD (flavored with lavender) and both formulations deliver 3 mg of an active dose per puff. The effects should be noticeable within minutes and will allow you to titrate your dose as needed.